Located in the heart of Waterford City, the House of Waterford allows visitors to witness the creation of crystal stemware, giftware and masterpieces right before their very eyes.

A visit to the House of Waterford allows you to experience the sheer divinity of fine crystal, as well as the masterful techniques that create such opulent visions of beauty. Inside the Retail Store, you can discover the full catalogue of luxury crystal, with the largest showcase of Waterford in the world.

The Factory Tour will open your eyes to the techniques, tools and highly skilled craftspeople that turn ideas and imagination into fine crystal. On the guided tour you will witness how crystal masterpieces are crafted, from initial design right up to the final engraving.

This unique and captivating experience promises a magical journey, reflecting on 240 years of crystal-making history. During your visit, take time to relax and enjoy breakfast, lunch or afternoon tea in the Waterford Café.

  • Go behind the scenes on the factory tour, a unique and captivating experience
  • Witness the creation of crystal masterpieces before your very eyes
  • Get an insight into every stage of production, from design to the final engraving
  • Shop at the 12,000 square meter opulent retail store
  • A superb location, on the Mall in the heart of Waterford City

Open Year Round

See website for tours and times.


Admission Rates Apply

See website for admission prices. Book online

Useful Information

Check out their range of facilities, services, accessibility and other useful information.

LANGUAGES: Guided tours and leaflets available in English only.

DINING / REFRESHMENTS: Café serving breakfast, light lunches and desserts. Closes 30 minutes before retail store.

SHOPPING: Gift shop selling the largest range of Waterford Crystal in the world.

PARKING: Paid car parking available nearby on Bolten Street. Free coach parking on-site.

WHEELCHAIR ACCESS: Fully wheelchair accessible with accessible toilet.

GROUPS: Group rates available (minimum numbers apply). Pre-booking required.

WI-FI: Free Wi-Fi available.


  • CIE Award of Excellence 2014
  • InBusiness Editor’s Choice Awards 2012 & 2013
  • Retail Excellence Top 30 Stores 2012 & 2013
  • TripAdvisor Certificate of Excellence 2015
Getting There

Located on the Mall in Waterford City – a 1.5 hour drive from Dublin, 1 hour & 15 minutes from Cork and 2 hours from Shannon International Airport.

Map Location: 52.259268, -7.106761
Contact House of Waterford

The Mall, Waterford City, Ireland

Eircode: X91 FXN4
T: +353 (0)51 317 000
W: www.waterfordvisitorcentre.com
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